Privacy Policy

Privacy Policy for Moonglow Creations

Effective Date: October 16, 2024

Business Name: Tzanai Bantak
Website: moonglowcreations.store
Email: canay.b@hotmail.com
Address: Selero Xanthis, 67100

Introduction

At Moonglow Creations, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR). By using our website, you agree to the collection and use of information in accordance with this policy.

Data Collection

We collect personal data that you provide to us when you:

  • Place an order
  • Subscribe to our newsletter
  • Contact us through email or forms on our website

The types of personal data we may collect include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed through secure payment processors)

Data Usage

We use your personal data for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your order or inquiries
  • To send you marketing communications if you have opted in
  • To improve our website, products, and services

Data Storage

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers, and we have implemented technical and organizational measures to safeguard your information.

Data Sharing

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, such as:

  • Payment processors
  • Shipping companies

These third parties are obligated to maintain the confidentiality of your information and use it solely for the purposes of providing services to us.

User Rights

Under GDPR, you have the following rights regarding your personal data:

  1. Right to Access: You have the right to request copies of your personal information.
  2. Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
  3. Right to Erasure: You can request the deletion of your personal data under certain conditions.
  4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in specific situations.
  5. Right to Data Portability: You can request the transfer of your personal data to another organization or directly to you, under certain conditions.
  6. Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

To exercise these rights, please contact us at canay.b@hotmail.com. We will respond to your request within one month.

Security Measures

We prioritize the security of your personal data. We implement various technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. This includes:

  • Using encryption technologies for sensitive information
  • Regularly reviewing our security practices
  • Limiting access to your personal data to authorized personnel only

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: canay.b@hotmail.com
Address: Selero Xanthis, 67100

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Moonglow Creations with your personal information.